At PeptidePlus.my ("PeptidePlus", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information
• Account Login Information

Automatically Collected Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Pages Viewed
• Referring Website
• Date and Time of Access

Cookies & Tracking Technologies

We use cookies, analytics tools, pixels, and similar technologies to improve website functionality, analyze traffic, personalize experiences, measure advertising effectiveness, and enhance security.

2. How We Use Your Information

• Process and fulfill orders
• Manage customer accounts
• Deliver products and services
• Respond to inquiries and support requests
• Improve our website and services
• Send order updates and notifications
• Send promotional communications (where permitted)
• Prevent fraud and unauthorized activities
• Comply with legal obligations

3. Payment Information

Payments made through our website may be processed by trusted third-party payment providers.

PeptidePlus.my does not store complete credit card or debit card information on its servers. Payment data is securely processed by authorized payment gateways in accordance with applicable security standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Service Providers

• Payment Processing
• Shipping & Logistics
• Website Hosting
• Email Communications
• Analytics Services
• Customer Support

Legal Requirements

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security threats
• Protect user and public safety

5. Marketing Communications

If you subscribe to our mailing list, we may send product updates, promotions, educational content, and company announcements.

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, theft, misuse, alteration, and disclosure.

7. Data Retention

Personal information is retained only as long as necessary to fulfill business purposes, complete transactions, comply with legal obligations, resolve disputes, and enforce our policies.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their privacy policies.

9. Your Rights

Subject to applicable laws, including Malaysia's Personal Data Protection Act 2010 (PDPA), you may have rights relating to access, correction, deletion, withdrawal of consent, and objection to certain processing activities.

10. Children's Privacy

Our products and services are intended for individuals aged 18 years and above. We do not knowingly collect information from children.

11. International Data Transfers

Your information may be processed or stored outside Malaysia by our service providers. Appropriate safeguards will be implemented where applicable.

12. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be published on this page together with the updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us:

PeptidePlus.my
Email: support@peptideplus.my
Website: https://www.peptideplus.my